Description

Announced Procon-SP inquiry into AI use in e-commerce

On 18 June 2024, the Consumer Protection Authority of the State of São Paulo (Procon-SP) announced the launch of an inquiry aimed at gathering consumer perceptions on the use of artificial intelligence (AI) in online shopping. The inquiry was opened…

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
subnational
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2024-06-18
under deliberation

On 18 June 2024, the Consumer Protection Authority of the State of São Paulo (Procon-SP) announced …