On 1 February 2021, the amendments (No. 40 of 2020) to the Spam Control Act 2007 were implemented. The amendments introduce provisions concerning spam in instant messaging services. In particular, the amendment regulates the cases in which individual employees use personal social media or instant messaging services to connect with customers in a business context. Moreover, the organisations offering instant messaging services must settle adequate policies and procedures in relation to marketing to customers. The Spam Control Act was originally adopted in 2007 and introduced the requirement to use labels to mark messages as spam and to offer an unsubscribe option. Moreover, updated contact information must be provided in each spam e-mail.
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