Saudi Arabia: Adopted Amended User Protection Regulations (Resolution 552/1445) including quality of service requirement
Description
Adopted Amended User Protection Regulations (Resolution 552/1445) including quality of service requirement
On 8 February 2024, the Saudi Communications and Information Technology Commission (CITC) adopted the Amended User Protection Regulations (Resolution 552/1445). The updated regulations follow the "Regulations for the Protection of the Rights of User…
Scope
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority