On 16 February 2024, the New York Attorney General (AG) issued a cease-and-desist order to Held and Hines, demanding an immediate stop to their solicitation activities toward Uber and Lyft drivers regarding the two settlements announced on 2 November 2023. The firm was accused of misleading drivers into believing they needed legal representation to claim their share of the settlement funds from an investigation against Uber and Lyft for a 15% fee. The AG clarified that the process for receiving settlement funds does not require legal representation. The firm has been ordered to stop soliciting drivers, disable the website it created for this purpose, disclose to the Office of the AG all agreements it has entered into with drivers, and void those agreements. The AG noted that failure to comply with these requests could result in further action.
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