On 14 November 2023, the United Kingdom (UK) Home Office issued a warning to the platforms Uber Eats, Deliveroo and Just Eat, requiring them to address unverified account sharing. The order was issued with the aim of protecting the public and preventing illegal working. The Home Office order requires platforms to implement stricter verification measures, such as facial recognition software, to ensure that delivery personnel have the legal right to work in the UK and no criminal record.
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