On 23 February 2024, the Office of Communications (Ofcom) closed the consultation on the guidance on record keeping and review under the Online Safety Act. The Act obliges user-generated content platforms and search service providers to keep records of the measures taken in relation to the new obligations. Service providers must keep written records of the risk assessments and measures taken (or alternatives used) to comply with the relevant safety obligations and regularly review compliance with the online safety obligations, particularly following significant changes to their services. Previous versions of the record must also be retained. This guidance should be followed in conjunction with the Codes of Practice and the Guidance on Risk Assessment of Services.
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