United States of America: Announced FTC public lawsuit against Intuit over deceptive advertisements related to their "free" tax filing service

Description

Announced FTC public lawsuit against Intuit over deceptive advertisements related to their "free" tax filing service

On 28 March 2022, the Federal Trade Commission (FTC) announced that it had filed an administrative complaint against Intuit Inc. (Intuit) regarding their deception of consumers with allegedly deceptive advertisements related to their "free" tax filing service. Intuit, headquartered in California, is a US-based business software company provovides financial software. The FTC alleged that Intuit's ads misled consumers into thinking they could file taxes for free with TurboTax when, in reality, most people couldn't use the free service. The FTC filed an administrative complaint and a federal district court complaint to stop the deceptive advertising.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
software provider: other software
Implementation Level
national
Government Branch
executive
Government Body
competition authority

Complete timeline of this policy change

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2022-03-28
under deliberation

On 28 March 2022, the Federal Trade Commission (FTC) announced that it had filed an administrative …

2023-09-06
under investigation

On 6 September 2023, the Federal Trade Commission's Chief Administrative Law Judge issued its inter…

2024-01-19
in force

On 19 January 2024, the Federal Trade Commission issued its final order in the lawsuit brought agai…