Description

Announced ACMA investigation into DoorDash over spam breaches

On 2 June 2023, the Australian Communications and Media Authority (ACMA) announced that it had opened an investigation into DoorDash Technologies Australia Pty Ltd (DoorDash) over compliance with the Spam Act, following the receipt of consumer complaints. DoorDash is a San Francisco-based company that runs an online platform for ordering and delivering food. In particular, the ACMA is examining whether DoorDash has sent email and SMS messages to its consumers and contractors without obtaining their consent or providing them with the option to unsubscribe.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2023-06-02
under deliberation

On 2 June 2023, the Australian Communications and Media Authority (ACMA) announced that it had open…

2023-08-16
in force

On 16 August 2023, the Australian Communications and Media Authority (ACMA) issued a ruling in its …