Chile: Implemented New Zealand, Chile and Singapore Digital Economy Partnership Agreement, including consumer protection regulation

On 7 January 2021, New Zealand, Singapore and Chile implemented the Digital Economy Partnership Agreement (DEPA). The DEPA establishes common norms for cooperation and harmonisation regarding digital trade, as well as digital content and services. Furthermore, the DEPA creates a common framework for data protection, establishes common rules on digital trade and removes digital barriers to data transfers. The participating countries must include the following measures in their legal framework regarding consumer protection. First, consumers have to have the ability to prevent receiving unsolicited messages and give consent to receiving these messages. It's the message supplier's obligation to ensure the recipient's rights. Second, fraudulent, misleading, or deceptive conduct is to be prohibited. These conduct include making false claims, advertising without intention to supply, failing to deliver, or charging consumer accounts without authorisation. And third, the goods and services provided must be of acceptable and satisfactory quality.