South Africa: Implemented Amendment of the End-User and Subscriber Service Charter Regulation
Description
Implemented Amendment of the End-User and Subscriber Service Charter Regulation
On 28 March 2023, the Independent Communications Authority of South Africa (ICASA) adopted amendments to the End-user and Subscriber Service Charter (“EUSSC”) Regulation (Gazette No 39898 of 2016). The purpose of the regulation is to establish minim…
Scope
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body