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Saudi Arabia: Quality of service requirement in Amended User Protection Regulations (Resolution 552/1445)

Progress

Current status
in force
08 May 2024 in force
08 Feb 2024 adopted

Scope

Implementers
Saudi Arabia
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
consumer protection authority
Implementation Level
national

Timeline of events

08 May 2024
in force

Implemented Amended User Protection Regulations (Resolution 552/1445) including quality of service requirement

On 8 May 2024, the Saudi Communications and Information Technology Commission (CITC) implemented the Amended User Protection Regulations (Resolution 552/1445). The updated regulations follow the "Regulations for the Protection of the Rights of Users…

Source
Event type order
Action type implementation
Government branch executive
Government body other regulatory body
08 Feb 2024
adopted

Adopted Amended User Protection Regulations (Resolution 552/1445) including quality of service requirement

On 8 February 2024, the Saudi Communications and Information Technology Commission (CITC) adopted the Amended User Protection Regulations (Resolution 552/1445). The updated regulations follow the "Regulations for the Protection of the Rights of User…

Source
Event type law
Action type adoption
Government branch executive
Government body consumer protection authority

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