Netherlands: ACM investigation into Booking.com's Travel Sustainable Programme
Progress
Current status
concluded
25 Mar 2024 concluded
Scope
Implementers
Netherlands
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national
Timeline of events
Closed ACM investigation into Booking.com's Travel Sustainable Programme
On 25 March 2024, the Netherlands Authority for Consumers and Markets (ACM) concluded its investigation into Booking's Travel Sustainable Programme. The ACM found that the programme's presentation was misleading, particularly the sustainability clai…
SourceEvent type
investigation
Action type
closure
Government branch
executive
Government body
consumer protection authority