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Poland: UOKiK investigation into Vectra regarding subscription fee increases

Progress

Current status
in force
08 Nov 2024 in force
02 Feb 2024 under deliberation

Scope

Implementers
Poland
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national

Timeline of events

08 Nov 2024
in force

Issued UOKiK ruling following investigation into Vectra regarding subscription fee increases

On 8 November 2024, the Polish Office of Competition and Consumer Protection (UOKiK) imposed a fine amounting to PLN 68'000'000 on mobile phone operator Vectra. Vectra has introduced clauses that allowed it to increase fees unilaterally in September…

Source
Event type investigation
Action type ruling
Government branch executive
Government body consumer protection authority
02 Feb 2024
under deliberation

Announced UOKiK consumer protection investigation into Vectra regarding subscription fee increases

On 2 February 2024, the Polish Office of Competition and Consumer Protection (UOKiK) announced the initiation of a consumer protection investigation into mobile phone operator Vectra. UOKiK states that the investigation is based on allegations that …

Source
Event type investigation
Action type announcement
Government branch executive
Government body consumer protection authority

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