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South Africa: End-User and Subscriber Service Charter Regulation (Electronic Communications Act (36/2005))

Progress

Current status
in force
28 Mar 2023 in force

Scope

Implementers
South Africa
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

28 Mar 2023
in force

Implemented Amendment of the End-User and Subscriber Service Charter Regulation

On 28 March 2023, the Independent Communications Authority of South Africa (ICASA) adopted amendments to the End-user and Subscriber Service Charter (“EUSSC”) Regulation (Gazette No 39898 of 2016). The purpose of the regulation is to establish minim…

Source
Event type order
Action type implementation
Government branch executive
Government body other regulatory body

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