Vietnam: User rights in Decree detailing provisions of Law on E-commerce (No. 248/2026/ND-CP)
Progress
Current status
in force
01 Jul 2026 in force
30 Jun 2026 adopted
Scope
Implementers
Vietnam
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
platform intermediary: e-commerce
Government Branch
executive
Government Body
central government
Implementation Level
national
Timeline of events
Decree detailing provisions of Law on E-commerce including user rights entered into force
On 1 July 2026, the Decree detailing provisions of the Law on E-commerce, including user rights, entered into force. The Decree requires platforms to disclose parties' rights and obligations, guarantee stable operation, and maintain a complaint-hand…
Event type
order
Action type
implementation
Government branch
executive
Government body
central government
Government issued Decree detailing provisions of Law on E-commerce including user rights
On 30 June 2026, the Government issued a Decree detailing provisions of the Law on E-commerce, including user rights. The Decree applies to owners of e-commerce platforms, organisations providing technical infrastructure, logistics, and payment serv…
Event type
order
Action type
adoption
Government branch
executive
Government body
central government