United Kingdom: Competition and Markets Authority Investigation into viagogo concerning transparency of mandatory fees
Progress
Current status
under deliberation
17 Nov 2025 under deliberation
Scope
Implementers
United Kingdom
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national
Timeline of events
Competition and Markets Authority opened investigation into viagogo concerning transparency of mandatory fees
On 17 November, the Competition and Markets Authority (CMA) opened an investigation into online ticketing company viagogo concerning the transparency of mandatory fees. Specifically, the CMA is evaluating whether these fees are included in the total…
SourceEvent type
investigation
Action type
announcement
Government branch
executive
Government body
consumer protection authority