Progress

Current status
in force
31 Dec 2022in force
18 Jan 2022in grace period

Scope

Implementers
Turkiye
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

31 Dec 2022
in force

Implemented Amendment of the Regulation on Consumer Rights in the Electronic Communication Sector

The Amendment of the Regulation on Consumer Rights in the Electronic Communication Sector is fully implemented. Firstly, the amendment introduces additional provisions on the information of consumers, facilitating the clarity and the comparability o…

Event typeorder
Action typeimplementation
Government branchexecutive
Government bodyother regulatory body
18 Jan 2022
in grace period

Entry into force with grace period of Amendment of the Regulation on Consumer Rights in the Electronic Communication Sector

The Turkish Information Technologies and Communication Authority (ITCA) published the Amendment of the Regulation on Consumer Rights in the Electronic Communication Sector in the Official Gazette. Firstly, the amendment introduces additional provisi…

Event typeorder
Action typein force with grace period
Government branchexecutive
Government bodyother regulatory body