India: Department of Consumer Affairs investigation into e-commerce platforms over alleged misleading dark patterns
Progress
Current status
under deliberation
03 Oct 2025 under deliberation
Scope
Implementers
India
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: e-commerce
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national
Timeline of events
Department of Consumer Affairs announced investigation into e-commerce platforms over alleged misleading dark patterns
On 3 October 2025, the Department of Consumer Affairs announced an investigation into e-commerce platforms over alleged misleading dark patterns. The investigation applies to online retailers charging extra cash-on-delivery to mislead consumers. The…
SourceEvent type
investigation
Action type
announcement
Government branch
executive
Government body
consumer protection authority