United Kingdom: Office of Communications investigation into provider of XGroovy compliance with age assurance obligations under Online Safety Act

Progress

Current status
under investigation
20 Nov 2025 under investigation
10 Sep 2025 under deliberation

Scope

Implementers
United Kingdom
Policy Area
Consumer protection
Policy Instrument
Age verification requirement
Regulated Economic Activity
platform intermediary: user-generated content
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

20 Nov 2025
under investigation

Office of Communications expanded investigation into XGroovy's compliance with duty to provide response to notices under Online Safety Act

On 20 November 2025, the Office of Communications (Ofcom) expanded its investigation into XGroovy after the company failed to respond to a formal information notice issued under section 100 of the Online Safety Act on 23 September 2025. The provisio…

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body other regulatory body
10 Sep 2025
under deliberation

Office of Communications opened investigation into XGroovy’s provider compliance with age assurance obligations under Online Safety Act

On 10 September 2025, the Office of Communications (Ofcom), under its enforcement programme to protect children from encountering pornographic content through the use of age assurance, opened an investigation into the provider of the adult service t…

Source
Event type investigation
Action type announcement
Government branch executive
Government body other regulatory body