Progress
Current status
adopted
17 Oct 2023adopted
Scope
Implementers
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Policy Area
Consumer protection
Policy Instrument
Consumer protection, nes
Regulated Economic Activity
platform intermediary: e-commerce
Government Branch
executive
Government Body
other regulatory body
Implementation Level
supranational
Timeline of events
European Commission adopted Recommendation on quality requirements for dispute resolution procedures offered by online marketplaces and Union trade associations (2023/2211)
On 17 October 2023, the European Commission adopted a Recommendation on quality requirements for dispute resolution procedures offered by online marketplaces and Union trade associations (2023/2211). The recommendation aims to ensure that consumer d…
- COMMISSION RECOMMENDATION (EU) 2023/2211 of 17 October 2023 on quality requirements for dispute resolution procedures offered by online marketplaces and Union trade associations (notified under document C(2023) 7019), EUR lex (Official)