Switzerland: Federal Data Protection and Information Commissioner investigation into legality of Digitec Galaxus' customer account requirement

Progress

Current status
concluded
11 Feb 2026 concluded
15 Apr 2024 in force

Scope

Implementers
Switzerland
Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
platform intermediary: e-commerce
Government Branch
executive
Government Body
data protection authority
Implementation Level
national

Timeline of events

11 Feb 2026
concluded

Federal Data Protection and Information Commissioner closed investigation into Digitec Galaxus website personalisation and marketing data processing

On 12 February 2026, the Federal Data Protection and Information Commissioner (FDPIC) concluded its investigation into Digitec Galaxus regarding the mandatory customer account requirement for purchases. The investigation addressed the linking of the…

Source
Event type investigation
Action type closure
Government branch executive
Government body data protection authority
15 Apr 2024
in force

Issued FDPIC ruling in investigation into legality of Digitec Galaxus' customer account requirement

On 15 April 2024, the Swiss Federal Data Protection and Information Commissioner (FDPIC) concluded an investigation into Digitec Galaxus for potential data protection violations. The investigation focused on the mandatory customer account requiremen…

Source
Event type investigation
Action type ruling
Government branch executive
Government body data protection authority