United States of America: Federal Trade Commission and Department of Justice lawsuit against Cerebral over alleged deceptive and unfair practices related to privacy, data security, and subscription cancellations

Progress

Current status
under investigation
08 May 2025 under investigation
31 May 2024 under deliberation
15 Apr 2024 under investigation

Scope

Implementers
United States of America
Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
platform intermediary: e-commerce
other service provider
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national

Timeline of events

08 May 2025
under investigation

Federal Trade Commission announced settlement and refunds in lawsuit against Cerebral over alleged deceptive cancellation practices

On 8 May 2025, the Federal Trade Commission (FTC) announced it had reached a settlement with Cerebral, Inc., an online mental health service provider, over allegations of deceptive subscription and data practices. As part of the settlement, more tha…

Source
Event type public lawsuit
Action type interim ruling
Government branch executive
Government body consumer protection authority
31 May 2024
under deliberation

Federal Trade Commission and Department of Justice filed amended complaint against Cerebral over alleged deceptive and unfair practices related to privacy, data security, and subscription cancellations

On 31 May 2024, the Federal Trade Commission (FTC) and Department of Justice (DPO) filed an amended complaint against telehealth providers Cerebral and executives, its founder Kyle Robertson, as well as former executive Alex Martelli. Cerebral settl…

Source
Event type public lawsuit
Action type announcement
Government branch executive
Government body consumer protection authority
15 Apr 2024
under investigation

Federal Trade Commission and Department of Justice announced proposed settlement against Cerebral over alleged deceptive and unfair practices related to privacy, data security, and subscription cancellations

On 15 April 2024, the Federal Trade Commission (FTC) and Department of Justice (DPO) jointly proposed a settlement order against the telehealth company Cerebral, Inc. The settlement was initiated following a complaint alleging that Cerebral shared s…

Source
Event type public lawsuit
Action type interim ruling
Government branch executive
Government body consumer protection authority