Progress

Current status
under investigation
19 Jul 2024 under investigation
16 Nov 2023 under investigation
31 Mar 2023 under deliberation

Scope

Implementers
United Kingdom
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: e-commerce
Government Branch
executive
Government Body
competition authority
Implementation Level
national

Timeline of events

19 Jul 2024
under investigation

Issued CMA order requiring Wowcher to change its online selling practices securing over GBP 4 million in refunds for Wowcher customers

On 19 July 2024, the Competition and Markets Authority (CMA) announced that it has secured over GBP 4 million in refunds for 870'000 Wowcher customers who were signed up for VIP membership via pre-ticked boxes following an investigation into the com…

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body competition authority
16 Nov 2023
under investigation

Issued CMA order requiring Wowcher to change its online sales practices

On 16 November 2023, the Competition and Markets Authority (CMA) issued an order requiring Wowcher, an online deals platform, to alter its selling practices, which may impose unfair pressure on customers to make hurried purchases. Following an inve…

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body competition authority
31 Mar 2023
under deliberation

Announced investigation into Wowcher over alleged unfair commercial practices

On 31 March 2023, the UK's Competition and Markets Authority (CMA) opened an investigation into Wowcher, an e-commerce platform, over alleged unfair commercial practices. In particular, the CMA aims to determine whether the company has misled consum…

Source
Event type investigation
Action type announcement
Government branch executive
Government body competition authority