Italy: Competition and Market Authority investigation into Dott over alleged unfair commercial practices
Progress
Current status
under deliberation
04 Aug 2026 in force
18 Nov 2025 under deliberation
Scope
Implementers
Italy
Policy Area
Consumer protection
Policy Instrument
Consumer protection, nes
Regulated Economic Activity
other service provider
platform intermediary: other
Government Branch
executive
Government Body
competition authority
Implementation Level
national
Timeline of events
Competition and Market Authority fined Dott EUR 525'000 for unfair commercial practices
On 4 August 2026, the Competition and Market Authority (AGCM) fined EmTransit (Dott) EUR 525'000 for an unfair commercial practice related to its micromobility sharing service, in breach of articles 20(2), 24 and 25(1)(d) of the Consumer Code. The p…
Event type
investigation
Action type
ruling
Government branch
executive
Government body
competition authority
Competition and Market Authority initiated an investigation into Dott over alleged unfair commercial practices
On 18 November 2025, the Competition and Market Authority (AGCM) initiated an investigation into EmTransit S.r.l. (Dott) which operates the Dott shared e-bike and e-scooter service in Rome. The investigation concerns an alleged unfair commercial pra…
Event type
investigation
Action type
announcement
Government branch
executive
Government body
competition authority