Italy: Communications Regulatory Authority investigation into Amazon over alleged provision of postal services without authorisation

Progress

Current status
under investigation
10 Jul 2025 under investigation
01 Jan 2024 under appeal
01 Dec 2023 under investigation
01 Oct 2018 under appeal
25 Jul 2018 in force
05 Mar 2018 under deliberation

Scope

Implementers
Italy
Policy Area
Authorisation, registration and licensing
Policy Instrument
Operational license requirement
Regulated Economic Activity
platform intermediary: e-commerce
Government Branch
judiciary
executive
Government Body
supreme court
court
other regulatory body
Implementation Level
national

Timeline of events

10 Jul 2025
under investigation

Council of State submitted request for preliminary ruling to Court of Justice of the European Union on classification of Amazon's delivery and logistics activities

On 10 July 2025, the Council of State decided to stay proceedings on the appeals against the Regional Administrative Court for Lazio's judgments and refer questions to the Court of Justice of the European Union (case Nos. 2541/2024 for Amazon Italia…

Event type investigation
Action type interim ruling
Government branch judiciary
Government body supreme court
01 Jan 2024
under appeal

Amazon appealed regional administrative court decisions upholding Communications Regulatory Authority's findings that its logistics, delivery and locker management activities required postal authorisation

In 2024, the 3 Amazon group companies appealed the Regional Administrative Court for Lazio's judgments before the Council of State, Italy's supreme administrative court (case Nos. 2541/2024 for Amazon Italia Logistica, 2544/2024 for Amazon Italia Tr…

Event type investigation
Action type appeal
Government branch judiciary
Government body court
01 Dec 2023
under investigation

Regional Administrative Court for Lazio upheld Communications Regulatory Authority's findings that Amazon's logistics, delivery and locker management activities required postal authorisation, reducing one fine

On 1 December 2023, the Regional Administrative Court for Lazio rejected Amazon Italia Logistica's and Amazon Italia Transport's appeals and partially upheld Amazon Italia Service's, confirming in each case that the activity in question required pos…

Event type investigation
Action type interim ruling
Government branch judiciary
Government body court
01 Oct 2018
under appeal

Amazon appealed Communications Regulatory Authority decision that fined it EUR 300'000 and ordered regularisation of its postal services activities

On 1 October 2018, following the notification of Decision No. 400/18/CONS on 2 August 2018, the three Amazon group companies filed separate appeals before the Regional Administrative Court for Lazio. Amazon Italia Logistica and Amazon Italia Transpo…

Event type investigation
Action type appeal
Government branch judiciary
Government body court
25 Jul 2018
in force

Communications Regulatory Authority fined Amazon EUR 300'000 and ordered regularisation of its postal services activities (Decision No. 400/18/CONS)

On 25 July 2018, the Communications Regulatory Authority (AGCOM) imposed fines totalling EUR 300'000 on 3 Amazon group companies, namely Amazon Italia Transport, Amazon Italia Logistica and Amazon Italia Service, for providing postal services withou…

Event type investigation
Action type ruling
Government branch executive
Government body other regulatory body
05 Mar 2018
under deliberation

Communications Regulatory Authority announced investigation into Amazon over alleged provision of postal services without authorisation (Decision No. 04/18/DSP)

On 5 March 2018, the Communications Regulatory Authority (AGCOM) notified 3 Amazon group companies, namely Amazon Italia Transport, Amazon Italia Logistica and Amazon Italia Service, of a formal statement of objections (Decision No. 04/18/DSP) alleg…

Event type investigation
Action type announcement
Government branch executive
Government body other regulatory body