Italy: Data Protection Authority investigation into Character Technologies regarding Character.AI's compliance with General Data Protection Regulation
Progress
Current status
under deliberation
03 Jul 2026 in force
07 Nov 2024 under deliberation
Scope
Implementers
Italy
Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
ML and AI development
Government Branch
executive
Government Body
data protection authority
Implementation Level
national
Timeline of events
Data Protection Authority fined Character Technologies EUR 158'000 and ordered compliance measures over GDPR violations in Character.AI
On 3 July 2026, the Italian Data Protection Authority fined Character Technologies EUR 158'000 and ordered corrective measures for violating Articles 5(2), 12(1), 13(1) and (2), 14(1) and (2), 24(1), 25(2), 27(1) and 35(1) of the General Data Protec…
Event type
investigation
Action type
ruling
Government branch
executive
Government body
data protection authority
Data Protection Authority opened investigation into Character Technologies over alleged GDPR violations in Character.AI
On 7 November 2024, the Italian Data Protection Authority opened an investigation into Character Technologies for alleged violations of Articles 12(1), 13(1) and (2), 14(1) and (2), 21(1) and (4), 24(1), 25(2), 27(1) and (4) and 35(1) of the General…
Event type
investigation
Action type
announcement
Government branch
executive
Government body
data protection authority