Australia: Information Commissioner's investigation into Medmate over alleged tracking pixel use to collect sensitive information
Progress
Current status
under deliberation
11 Jun 2026 under investigation
09 Dec 2024 under deliberation
Scope
Implementers
Australia
Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
other service provider
Government Branch
executive
Government Body
data protection authority
Implementation Level
national
Timeline of events
Office of Information Commissioner ordered Medmate to cease collecting sensitive information through tracking pixels
On 11 June 2026, the Office of the Information Commissioner issued a determination against Medmate over the use of tracking pixels. It was determined that Medmate, an Australian health service provider, deployed Meta and TikTok tracking pixels on it…
Event type
investigation
Action type
interim ruling
Government branch
executive
Government body
data protection authority
Office of Information Commissioner announced investigation into Medmate over collection of sensitive information through tracking pixels
On 9 December 2024, the Office of the Information Commissioner announced an investigation into Medmate over the collection of sensitive personal information using tracking pixels. The investigation examines Medmate's deployment of third-party tracki…
Event type
investigation
Action type
announcement
Government branch
executive
Government body
data protection authority