Australia: Office of Information Commissioner's investigation into Singtel Optus over alleged unauthorised publication of customer details
Progress
Current status
under deliberation
11 Jun 2026 under investigation
06 Aug 2021 under deliberation
Scope
Implementers
Australia
Policy Area
Data governance
Policy Instrument
Cybersecurity regulation
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
data protection authority
Implementation Level
national
Timeline of events
Privacy Commissioner published determination against Optus over failure to protect personal information in data breach
On 11 June 2026, the Privacy Commissioner published the determination finding Singtel Optus in breach of Australian Privacy Principle 11.1 under the Privacy Act 1988, which requires any entity holding personal information to take reasonable steps to…
Event type
investigation
Action type
interim ruling
Government branch
executive
Government body
other regulatory body
Office of Information Commissioner announced investigation into Singtel Optus over alleged unauthorised publication of customer details
On 6 August 2021, the Office of the Australian Information Commissioner announced an investigation into Singtel Optus Pty Ltd under the Privacy Act 1988, following preliminary inquiries into the publication of customer details in the White Pages wit…
Event type
investigation
Action type
announcement
Government branch
executive
Government body
data protection authority