Canada: Office of the Privacy Commissioner investigation into Loblaw Companies over alleged violations of personal information retention practices under Personal Information Protection and Electronic Documents Act

Progress

Current status
in force
05 Mar 2026 in force

Scope

Implementers
Canada
Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
other service provider
Government Branch
executive
Government Body
data protection authority
Implementation Level
national

Timeline of events

05 Mar 2026
in force

Office of the Privacy Commissioner found Loblaw Companies in violation of personal information retention practices

On 5 March 2026, the Office of the Privacy Commissioner of Canada published the findings of an investigation into Loblaw Companies regarding the retention of purchase histories linked to former members of the PC Optimum loyalty programme. The invest…

Source
Event type investigation
Action type ruling
Government branch executive
Government body data protection authority