United Kingdom: Office of Communications investigation into Fapello's compliance with age assurance obligations under Online Safety Act

Progress

Current status
in force
09 Jul 2026 in force
13 May 2026 under investigation
19 Nov 2025 under deliberation

Scope

Implementers
United Kingdom
Policy Area
Consumer protection
Policy Instrument
Age verification requirement
Regulated Economic Activity
platform intermediary: user-generated content
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

09 Jul 2026
in force

Office of Communications fined Fapello's provider GBP 630,000 for failing to comply with age assurance obligations under the Online Safety Act

On 9 July 2026, the Office of Communications (Ofcom) fined the provider of Fapello GBP 600'000 for breaching section 12 of the Online Safety Act. Section 12 requires providers of services permitting pornographic content to prevent children from enco…

Event type investigation
Action type ruling
Government branch executive
Government body other regulatory body
13 May 2026
under investigation

Office of Communications issued provisional notice of contravention to Fapello over alleged failure to use age assurance to prevent children from accessing pornographic content

On 13 May 2026, the Office of Communications (Ofcom) issued a provisional notice of contravention to Fapello under the Online Safety Act 2023, following an investigation opened in November 2025 into the platform’s alleged failure to implement effect…

Event type investigation
Action type interim ruling
Government branch executive
Government body other regulatory body
19 Nov 2025
under deliberation

Office of Communications opened investigation into Fapello's compliance with age assurance obligations under Online Safety Act

On 19 November 2025, the Office of Communications (Ofcom) opened an investigation into Fapello's compliance with the new age assurance requirements introduced under the Online Safety Act. The investigation concerns the operation of adult services op…

Event type investigation
Action type announcement
Government branch executive
Government body other regulatory body