European Union: European Commission investigation into Meta's blocking of AI business communications on WhatsApp for possible competition law breach (Case AT.41034)
Progress
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Timeline of events
European Commission adopted interim measures requiring Meta to restore third-party AI assistants’ access to WhatsApp under equivalent conditions
On 9 June 2026, the European Commission ordered Meta to restore and maintain free access to the WhatsApp for Business Application Programming Interface (API) for rival general-purpose artificial intelligence (AI) assistants until the conclusion of a…
European Commission issued a supplementary statement of objections to Meta indicating its intention to require it to restore third-party AI assistants’ access to WhatsApp under equivalent conditions
On 15 April 2026, the European Commission sent a supplementary statement of objections to Meta regarding informing the company of its intention to order the reinstatement of third-party AI assistants' access to WhatsApp under conditions existing pri…
European Commission issued Statement of Objections regarding interim measures against Meta over alleged exclusion of third-party AI from WhatsApp
On 9 February 2026, the European Commission sent a statement of objections to Meta regarding its intention to impose interim measures to address the alleged exclusion of third-party Artificial Intelligence (AI) assistants from the WhatsApp messaging…
European Commission announced investigation into Meta's blocking of AI business communications on WhatsApp for possible competition law breach
On 4 December 2025, the European Commission opened an investigation into Meta's blocking of AI business communications on WhatsApp for possible competition law breach. The company's policy change, which took effect for new users on 15 October 2025 a…