Australia: eSafety Commissioner assessment of Character Technologies (character.ai) regarding compliance with Basic Online Safety Expectations

Progress

Current status

under investigation

23 Mar 2026 under investigation

16 Oct 2025 under deliberation

Scope

Implementers

Australia

Policy Area

Content moderation

Policy Instrument

Content moderation regulation

Regulated Economic Activity

ML and AI development

Government Branch

executive

Government Body

other regulatory body

Implementation Level

national

Timeline of events

23 Mar 2026

under investigation

eSafety Commissioner published interim findings concerning Character Technologies (character.ai) compliance with Basic Online Safety Expectations

On 23 March 2026, Australia’s eSafety Commissioner published interim findings concerning Character Technologies (character.ai) compliance with Basic Online Safety Expectations (BOSE). In response to a notice requesting information regarding BOSE com…

Source

Event type investigation

Action type interim ruling

Government branch executive

Government body other regulatory body

16 Oct 2025

under deliberation

eSafety Commissioner issues legal notice to Character Technologies (character.ai) regarding compliance with Basic Online Safety Expectations

On 16 October 2025, Australia’s eSafety Commissioner issued a legal notice to the AI companion provider Character Technologies (character.ai). This notice, issued under Australia’s Online Safety Act, requires the company to detail the measures it is…

Source

Event type investigation

Action type announcement