Australia: Competition and Consumer Commission lawsuit against JustAnswer over alleged misleading and deceptive conduct in online advice service (VID1259/2025)

Progress

Current status
in force
08 Jul 2026 in force
23 Sep 2025 under deliberation

Scope

Implementers
Australia
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
judiciary
executive
Government Body
court
consumer protection authority
Implementation Level
national

Timeline of events

08 Jul 2026
in force

Federal Court fined JustAnswer AUD 10 million over misleading and deceptive conduct in online advice service

On 8 July 2026, the Federal Court of Australia ordered JustAnswer to pay AUD 10 million in penalties for misleading pricing and affiliation representations. The case concerned JustAnswer's online question and answer subscription service, which conne…

Event type public lawsuit
Action type ruling
Government branch judiciary
Government body court
23 Sep 2025
under deliberation

Competition and Consumer Commission filed lawsuit against JustAnswer over alleged misleading and deceptive conduct in online advice service

On 23 September 2025, the Australian Competition and Consumer Commission (ACCC) filed a lawsuit in the Federal Court of Australia against JustAnswer, alleging false, misleading, and deceptive conduct under the Australian Consumer Law. The lawsuit co…

Event type public lawsuit
Action type announcement
Government branch executive
Government body consumer protection authority