Republic of Korea: Personal Information Protection Commission's investigation into Kakao Talk, Naver, Coupang, Baemin, Karrot over data processing practices

Progress

Current status
concluded
13 May 2026 concluded
24 Jul 2025 under investigation

Scope

Implementers
Republic of Korea
Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
online advertising provider
platform intermediary: user-generated content
platform intermediary: e-commerce
messaging service provider
Government Branch
executive
Government Body
data protection authority
Implementation Level
national

Timeline of events

13 May 2026
concluded

Personal Information Protection Commission confirmed KakaoTalk, Naver, Coupang, Baemin, and Karrot implemented recommendations in relation to data processing practices

On 13 May 2026, the Personal Information Protection Commission reported that 211 of 222 corrective orders issued to major data processors and businesses between July and December 2025 have been implemented or have implementation plans submitted. It …

Event type investigation
Action type closure
Government branch executive
Government body data protection authority
24 Jul 2025
under investigation

Personal Information Protection Commission issued improvement recommendations in investigation into Kakao Talk, Naver, Coupang, Baemin, Karrot over data processing practices

On 24 July 2025, the Personal Information Protection Commission (PIPC) issued a set of recommendations aimed at enhancing privacy protections in large-scale applications following a review of five platforms, Kakao Talk, Naver, Coupang, Baemin, and K…

Event type investigation
Action type interim ruling
Government branch executive
Government body data protection authority