Australia: Australian Communications and Media Authority investigation into Starlink over alleged failure to comply with complaint record-keeping rules

Progress

Current status
in force
06 May 2025 in force

Scope

Implementers
Australia
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

06 May 2025
in force

Australian Communications and Media Authority issued formal warning to Starlink over its failure to comply with complaint record-keeping rules

On 6 May 2025, the Australian Communications and Media Authority (ACMA) issued a formal warning to Starlink Internet Services Pte. Ltd. under subsection 103(1) of the Telecommunications Act 1997 for contravening subsection 101(1) and section 530 of …

Event type investigation
Action type ruling
Government branch executive
Government body other regulatory body