United States of America: Federal Trade Commission investigation into StubHub over alleged violation of the Rule on Unfair and Deceptive Fees

Progress

Current status
under investigation
09 Apr 2026 under investigation
14 May 2025 under deliberation

Scope

Implementers
United States of America
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national

Timeline of events

09 Apr 2026
under investigation

Federal Trade Commission filed stipulated order requiring StubHub to refund USD 10 million to consumers resolving allegations of deceptive ticket pricing

On 9 April 2026, the Federal Trade Commission filed a stipulated court order requiring StubHub Holdings to refund USD 10 million to consumers, resolving allegations of deceptive ticket pricing. The order resolves allegations that StubHub engaged in …

Event type investigation
Action type interim ruling
Government branch executive
Government body consumer protection authority
14 May 2025
under deliberation

Federal Trade Commission issued warning letter to StubHub over alleged violation of the Rule on Unfair and Deceptive Fees

On 14 May 2025, the United States Federal Trade Commission (FTC) issued a warning letter to StubHub Holdings Inc. for potentially violating the Rule on Unfair or Deceptive Fees, which entered into force on 12 May 2025. The Rule requires online ticke…

Event type investigation
Action type announcement
Government branch executive
Government body consumer protection authority