Republic of Korea: Fair Trade Commission investigation into WeMakePrice over alleged failure to refund customers within legal timeframe for cancelled orders

Progress

Current status
in force
07 May 2025 in force

Scope

Implementers
Republic of Korea
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
platform intermediary: e-commerce
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national

Timeline of events

07 May 2025
in force

Fair Trade Commission imposed sanctions against WeMakePrice for failing to refund KRW 2.3 billion to consumers

On 7 May 2025, the Korea Fair Trade Commission (FTC) issued corrective orders, prohibitions on future violations, and public disclosure orders against WeMakePrice. The measures were imposed due to the company's failure to refund payments to customer…

Source
Event type investigation
Action type ruling
Government branch executive
Government body consumer protection authority