Republic of Korea: Fair Trade Commission investigation into TMON over alleged failure to refund customers within legal timeframe for cancelled orders
Progress
Current status
in force
07 May 2025 in force
Scope
Implementers
Republic of Korea
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
platform intermediary: e-commerce
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national
Timeline of events
Fair Trade Commission issued ruling in its investigation into TMON over failure to refund customers
On 7 May 2025, the Korea Fair Trade Commission (FTC) issued corrective orders, prohibitions on future violations, and public disclosure orders against the e-commerce platform TMON. The measures were imposed following the company’s failure to refund …
SourceEvent type
investigation
Action type
ruling
Government branch
executive
Government body
consumer protection authority