Rwanda: Rwanda Utilities Regulatory Authority investigation into MTN Rwandacell PLC over alleged failure to comply with licence obligations related to the quality of its cellular mobile network services

Progress

Current status
under investigation
19 Aug 2021 under investigation

Scope

Implementers
Rwanda
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

19 Aug 2021
under investigation

Rwanda Utilities Regulatory Authority issued interim ruling against MTN Rwandacell PLC over its alleged failure to comply with licence obligations related to the quality of its cellular mobile network services (Decision No. 02/BD/RURA/2021)

On 19 August 2021, the Rwanda Utilities Regulatory Authority (RURA) issued a regulatory decision to MTN Rwandacell PLC for non-compliance with its licence and regulatory obligations concerning the quality of its cellular mobile network services. The…

Event type investigation
Action type interim ruling
Government branch executive
Government body other regulatory body