Rwanda: Utilities Regulatory Authority investigation into Airtel over alleged failure to comply with licence obligations related to the quality of services

Progress

Current status
under investigation
15 Jun 2016 under investigation

Scope

Implementers
Rwanda
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

15 Jun 2016
under investigation

Rwanda Utilities Regulatory Authority issued interim ruling in its investigation into Airtel over its alleged failure to comply with licence obligations related to the quality of services (Decision No. 004/BD/LSE-LCER/RURA/2016)

On 15 June 2016, the Regulatory Board of the Rwanda Utilities Regulatory Authority (RURA) issued an enforcement notice to Airtel Rwanda Ltd due to its failure to comply with licence obligations related to the quality of services. The notice highligh…

Event type investigation
Action type interim ruling
Government branch executive
Government body other regulatory body