Progress

Current status
adopted
16 Oct 2024 adopted

Scope

Implementers
New Zealand
Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
cross-cutting
Government Branch
executive
Government Body
data protection authority
Implementation Level
national

Timeline of events

16 Oct 2024
adopted

Released Office of the Privacy Commissioner’s guide for organisations on handling privacy complaints

On 16 October 2023, the Office of the Privacy Commissioner issued a guide on handling privacy complaints. The guide outlines a five-step process for organisations, specifically acknowledging the complaint, listening to the complainant, investigating…

Event type outline
Action type adoption
Government branch executive
Government body data protection authority