Australia: ACMA investigation into Telstra for allegedly failing to perform customer ID authentication processes
Progress
Current status
in force
24 Jun 2024 in force
Scope
Implementers
Australia
Policy Area
Consumer protection
Policy Instrument
User identification requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national
Timeline of events
Issued ruling in ACMA investigation into Telstra for allegedly failing to perform customer ID authentication processes
On 24 June 2024, the Australian Communications and Media Authority (ACMA) issued a ruling regarding its investigation into Telstra for allegedly failing to perform customer ID authentication processes. ACMA's investigation determined that Telstra di…
SourceEvent type
investigation
Action type
ruling
Government branch
executive
Government body
other regulatory body