Poland: Issued ruling in UOKiK investigation into OLX Group regarding alleged misleading terms

On 27 February 2024, the Polish Office of Competition and Consumer Protection (UOKiK) issued a ruling regarding the investigation into OLX Group, mandating OLX Group to change its practices, including issuing refunds to customers. The allegations included misleading information about the Protection Package, failure to disclose the option to purchase without a maintenance fee, and misleading sorting of offers by price. The UOKiK found that consumers suffered financial losses due to limited protection coverage and misleading practices. As a result, OLX is required to make changes, including refunds for affected customers, revising the "protection package", disclosing options to purchase without a maintenance fee, and accurately displaying additional fees in search results.