Netherlands: ACM investigation into TI-84shop for allegedly using unfair business practices
Progress
Current status
in force
14 Mar 2024 in force
30 Oct 2023 in force
Scope
Implementers
Netherlands
Policy Area
Other operating conditions
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
technological consumer goods
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national
Timeline of events
Issued ACM blocking order following investigation into TI-84shop for allegedly using unfair business practices
On 14 March 2024, the Dutch Authority for Consumers and Markets (ACM) shut down the online store TI-84shop with judicial authorisation, marking the first time such action has been taken by the consumer protection authority. TI84 shop, which sold con…
SourceEvent type
investigation
Action type
ruling
Government branch
executive
Government body
consumer protection authority
Issued ruling in ACM investigation into TI-84shop for allegedly using unfair business practices
On 30 October 2023, the Dutch Authority for Consumers and Markets (ACM) issued a ruling against TI-84shop, an online retailer, requiring the company to refund consumers within 14 days for cooling-off period cancellations, specify delivery times, and…
SourceEvent type
investigation
Action type
ruling
Government branch
executive
Government body
consumer protection authority