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Poland: Office of Competition and Consumer Protection investigation into Glovo over alleged employment of dark patterns

Progress

Current status
under deliberation
19 May 2023 under deliberation

Scope

Implementers
Poland
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national

Timeline of events

19 May 2023
under deliberation

Opened Office of Competition and Consumer Protection investigation into Glovo over alleged employment of dark patterns

On 19 May 2023, the Polish Office of Competition and Consumer Protection opened an investigation into Glovo, an online platform intermediary, for the alleged employment of dark patterns, such as drip pricing, hidden fees and unclear labelling of its…

Source
Event type investigation
Action type announcement
Government branch executive
Government body consumer protection authority