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Description

Ruling in CMA investigation on console video gaming online services

The United Kingdom Competition and Markets Authority (CMA), within its investigation into online gaming memberships for gaming consoles, has secured that Microsoft undertakings implement a variety of improvements to auto-renewing subscriptions. In particular, these measures would introduce more transparent upfront information, a yearly notification explaining to users how to end their contract and a reminder to inactive customers that are still paying about how to stop payments.

Original source

Scope

Policy Area
Competition
Policy Instrument
Unilateral conduct regulation
Regulated Economic Activity
software provider: other software, software provider: other software
Implementation Level
national
Government Branch
executive
Government Body
competition authority

Complete timeline of this policy change

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2019-04-05
under deliberation

The United Kingdom Competition and Markets Authority (CMA) launched an investigation into the suppl…

2022-01-26
in force

The United Kingdom Competition and Markets Authority (CMA), within its investigation into online ga…