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Description

FTC launches investigation into Facebook's proposed acquisition of Kustomer

In mid-February, the Federal Trade Commission (FTC) launched an in-depth investigation into Facebook's planned merger with Kustomer, a U.S. customer relationship management provider. A decision on the matter is not expected for several months, as the in-depth investigation comes hand in hand with an extended review period. The final decision will depend on whether the transaction is deemed to have detrimental effects on competition in any US market. The investigation was not formally announced by the FTC but reported by The Information.

Original source

Scope

Policy Area
Competition
Policy Instrument
Merger control regulation
Regulated Economic Activity
platform intermediary: user-generated content
Implementation Level
national
Government Branch
executive
Government Body
competition authority

Complete timeline of this policy change

Hide details
2021-02-16
under deliberation

In mid-February, the Federal Trade Commission (FTC) launched an in-depth investigation into Faceboo…

Key regulatory dimensions

Regulated subjects

The businesses, government agencies or individuals affected by this policy or regulatory change.
merging party
1
Type Private organisation
Economic activity platform intermediary: user-generated content
Category Firm-specific
2
Type Private organisation
Economic activity other service provider
Category Firm-specific

Policy change by business practice

The detailed activities within the scope of this policy or regulatory change.
software: business software: sale
Regulatory tool
Merger approval requirement
Sanctions
Regulated subjects
1

Policy change by business practice

The detailed activities within the scope of this policy or regulatory change.

software: business software: sale