European Union: CPC Network investigation into Google Flights and Google Hotels concerning commercial practices and terms and conditions compliance with EU consumer rules

Progress

Current status
in force
26 Jan 2023 in force

Scope

Implementers
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Policy Area
Content moderation
Policy Instrument
Content moderation regulation
Regulated Economic Activity
search service provider
platform intermediary: other
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
supranational

Timeline of events

26 Jan 2023
in force

Accepted Google commitments following CPC Network investigation into its Google Flights and Google Hotels terms and conditions compliance with EU consumer rules

On 26 January 2023, the European Commission announced that it had accepted the commitments issued by Google regarding the changes to its terms of use products and services to comply with the EU consumer rules. The Consumer Protection Cooperation Net…

Source
Event type investigation
Action type ruling
Government branch executive
Government body consumer protection authority