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India: Consumer protection regulation in Telecommunication Bill

Progress

Current status
adopted
24 Dec 2023 adopted
21 Dec 2023 adopted
20 Dec 2023 under deliberation
18 Dec 2023 under deliberation
20 Nov 2022 processing consultation
21 Sep 2022 in consultation

Scope

Implementers
India
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
infrastructure provider: internet and telecom services
messaging service provider
Government Branch
executive
legislature
Government Body
central government
parliament
Implementation Level
national

Timeline of events

24 Dec 2023
adopted

Signed Indian Telecommunications Bill 2023 including consumer protection regulation

On 24 December 2023, the Telecommunications Bill 2023, including consumer protection regulation, was signed into law by the Indian President. The Bill aims to establish one or more online dispute resolution mechanisms for resolving disputes between …

Source
Event type law
Action type signing
Government branch executive
Government body central government
21 Dec 2023
adopted

Adopted Indian Telecommunications Bill 2023 including consumer protection regulation

On 21 December 2023, the Telecommunications Bill 2023, including consumer protection regulation, was adopted by the upper house of the Indian Parliament, the Rajya Sabha. The Bill aims to establish one or more online dispute resolution mechanisms f…

Source
Event type law
Action type adoption
Government branch executive
Government body central government
20 Dec 2023
under deliberation

Passed Indian Telecommunications Bill 2023 including consumer protection regulation

On 20 December 2023, the Telecommunications Bill 2023, including consumer protection regulation, was passed by the Lower House of Parliament. The Bill aims to establish one or more online dispute resolution mechanisms for resolving disputes between …

Source
Event type law
Action type passage
Government branch legislature
Government body parliament
18 Dec 2023
under deliberation

Introduced the Indian Telecommunications Bill 2023 including consumer protection regulation

On 18 December 2023, the Telecommunications Bill 2023, including consumer protection regulation, was introduced to the Lower House of Parliament. The Bill aims to establish one or more online dispute resolution mechanisms for resolving disputes betw…

Source
Event type law
Action type introduction
Government branch legislature
Government body parliament
20 Nov 2022
processing consultation

Consultation closed on draft Indian Telecommunication Bill 2022 including consumer protection regulation

On 20 November 2022, India's Ministry of Communications closed its consultation on the draft Indian Telecommunication Bill, 2022 including consumer protection regulation. The draft bill would allow the government to specify measures requiring prior …

Source
Event type law
Action type consultation closed
Government branch executive
Government body central government
21 Sep 2022
in consultation

Consultation opened on draft Indian Telecommunication Bill 2022 including consumer protection regulation

On 21 September 2022, India's Ministry of Communications released and opened a consultation on the draft Indian Telecommunication Bill, 2022 including consumer protection regulation. The draft bill would allow the government to specify measures requ…

Source
Event type law
Action type consultation opened
Government branch executive
Government body central government